Self Storage FAQ (Frequently Asked Questions)

General Questions

Yes, all tenants must sign a standardized lease that explains the rights and responsibilities of each party. Our storage units are rented on a month-to-month basis so there is no long term requirement.

Yes, you must provide your own lock and your unit must be locked at all times. If you do not already have a lock, we have some new, good quality locks for sale at the office.

You are not required to purchase insurance for your belongings stored in your storage unit, but we strongly recommend that you make sure you do have insurance. as we are not responsible for any damage to your items.

Some homeowner policies will include storage units in their coverage. Please immediately contact your insurance agent to find out if you have coverage, and if not, purchase a policy.

Office hours indicate when the property manager will be on site to assist you. Our office hours are 10 am to 2 pm Monday through Saturday. And the property manager is on call during normal office hours Monday through Friday (outside of office hours), meaning that they will come up to the property to assist you with a phone call.

Gate hours indicate when the electronic gate is operational for access to your unit with the proper gate code. Our gate hours are 24 hours per day 7 days per week.

Yes. Your lease states that a minimum of a ten day move-out notice is required.

Unit Questions

That depends on what you will be storing. If you are storing any sort of motorized vehicle, you will need an outdoor parking space. We do have designated parking spaces for RV's, boats, cars, motorcyles, etc.

If you are storing collectibles, electronics or items that would be damaged by extreme temperatures, you will want an indoor, climate-controlled unit. Indoor units have their access doors on the inside of the building.

If you have heavy items, being able to drive up to the door of an outside unit is very handy. Most items will be fine in an outdoor, drive-up storage unit.

Think about the items that you will be storing. Is it mostly boxes and items that can be easily stacked and organized? Are there awkward shaped items that will make it more difficult?

Grab a tape measure or walk it out on the floor so it's easier for you to visualize the actual space. A 10' x 5' unit is less than half the size of a small children's bedroom. A 10' x 20' unit is the size of a one car garage. A 10' x 10' unit is half that size.

Remember that our units have 10' ceilings so you can stack items higher. Just be sure not to have so much weight stacked that you crush or damage your belongings.

Payment Questions

We accept several major credit cards including MasterCard®, Discover®, Visa®, or American Express®. We also accept personal checks, cashier checks and money orders.

Yes, we will set you up with an online account where you can pay online. You can also have your account set up for Auto-Pay, if you would like.

Your first month is prorated so you are only billed for the number of days left in the month. And we collect a $20 one-time administrative fee for doing the paperwork and getting your account set up.

All monthly payments are due on the first of each month and are subject to late fees if not received by the fifth of each month.

Packing and Moving

Currently, we do not offer a moving truck and we do not rent trucks. Please contact Uhaul, Penske, or Home Depot to rent a truck.

If you are moving into one of our inside units with hallways, we have push carts and hand dollies available free of charge. Please contact the Property Manager and they will be happy to assist you.

Yes, we offer a variety of boxes and packing supplies for sale at the office.

The property has a six foot fence around the perimeter. We have an electronic entry gate with individual access codes. There are closed-circuit cameras on the property and lights that come on during the evening.