Part-Time Customer Service Property Manager

This position is NOT full-time. This position does NOT provide benefits.

We are currently interviewing for a Weekend Manager. Weekend Manager works Saturdays plus one weekday (same day each week, approximately 8-10 hours per week).

NOTE: This position can switch to a Weekday Manager working Monday through Friday (25 – 30 hours per week) starting March 1st, if so desired.

Office Hours (on site):

Monday – Saturday 10 am to 2 pm.
Managers are expected to be on site during office hours.
Managers must be able to work all days to cover for each other.

This is a one-person per shift job, which means there is no one else to cover the shift. Just you. We do not open late. We do not close for lunch. We do not close early. Managers are expected to be here to open for business on time and to work the full 10 – 2 shift. If you get sick often or have things that just “come up” often, this position is not a good fit for you.

Business Hours (on phone):

Monday – Saturday 9 a.m. to 6 p.m.,
Managers are on call during their work day and expected to answer phone calls during business hours.

Occasionally as needed to accommodate customers, managers will meet prospects / customers at the property outside regular office hours. All time spent on property, answering phones, running errands, or with customers or prospects is paid time.

Position Compensation:

This position is on a 30 day trial basis.
Trial pay is $10 per hour and then $11 per hour after that.
Pay period is monthly and runs 16th through 15th.
Dress is business casual.

Work Tasks (not comprehensive):

  • Helping people solve a problem

  • Answering phone calls and emails - communicating with customers

  • Leasing storage units and parking spaces to customers - paper leases, laptop software

  • Collecting past due amounts from customers by phone, email, letters

  • Roles - Office Manager, Sales, Leasing Manager, Maintenance, Collections, Customer Service, Janitor

  • Keeping property grounds, storage units, and office very clean

    - sweeping and picking up trash daily
    - killing weeds
    - killing wasp nests
    - cleaning office and bathroom weekly

  • Driving errands - post office, bank, supplies

  • Special projects

Applicant Characteristics / Skills:

  • Happy and smiling, honest and caring

  • Customer Service Skills - in person, on phone, by email

  • Live in Jarrell close to property

  • Quick learner, able to figure things out on own

  • Attention to detail with good organizational skills

  • Good grammar and spelling in correspondence

  • Willing to take ownership of tasks

  • Laptop at home that can be used for work

  • Cell phone that can be used for work

  • Valid driver's license and reliable vehicle

  • Good typing skills and good computer skills

  • Must consent to background check and drug testing

To Apply:

* Print and complete the job application.

* Please take the short version of the online DISC personality test and share your numerical results by email.

* Scan and email completed application to [sonterraselfstorage (at) gmail (dot) com], or stop by office to drop application off (mail slot in door if not during office hours).

After we receive your completed application, you will be contacted for a phone interview. Thank you.